The opportunity:
The purpose of the job position of a Student Finance Advisor is to assist students and their families in navigating the financial aspects of higher education. This role involves providing guidance on various financial options. Student Finance Advisors also help students understand the cost of tuition, fees, and related expenses, create financial plans, and ensure compliance with financial aid regulations. Their ultimate goal is to support students in securing the necessary financial resources to pursue their education while managing their financial responsibilities effectively.
Key Activities & Responsibilities:
• Contact students via calls/ e-mails with the purpose of reminding payments
• Negotiate with students regarding their payment-related issues
• Assist students and staff(recruiters) with all debtor related enquiries
• Oversee smooth communication between departments and students
• Ensure that the information in the student database is up-to-date and correct
• Process payment plans for students, providing administrative support
• Report on the financial situation of debtors (students)
• Provide various reports related to students and the improvement of processes and data quality
Student Finance Advisor
Hamburg
Full-time
Temporary
35,000 - 39,000 € per year
Your Responsibilities
Your profile
- Successfully completed business and administration studies, or any related discipline
- Competent in MS Office Software, especially MS Excel (intermediate and above level)
- Able to analyze data and present information in a clear manner
- Strong verbal and written communication skills in both English and German, with a minimumproficiency level of B2 in each language.
- Positive and intuitive approach to problem-solving
- A flexible approach to working and the ability to cope with frequently changing environments
Why us?
- Opportunity to work with a great team in a dynamic and international environment
- 30 days of vacation
- Various online language courses and opportunities to participate in online collaboration courses (e.g.,IBM Design Thinking)
- Numerous campus events from the fields of art, culture, business and science
- Opportunity to develop and implement new ideas and concept
About us
GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.
With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Innovation & Business), htk design academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com