he opportunity:
The purpose of the job position of a Student Finance Advisor is to assist students and their families in navigating the financial aspects of higher education. This role involves providing guidance on various financial options. Student Finance Advisors also help students understand the cost of tuition, fees, and related expenses, create financial plans, and ensure compliance with financial aid regulations. Their ultimate goal is to support students in securing the necessary financial resources to pursue their education while managing their financial responsibilities effectively.
Key Activities & Responsibilities:
• Contact students via calls/ e-mails with the purpose of reminding payments
• Negotiate with students regarding their payment-related issues
• Assist students and staff(recruiters) with all debtor related enquiries
• Oversee smooth communication between departments and students
• Ensure that the information in the student database is up-to-date and correct
• Process payment plans for students, providing administrative support
• Report on the financial situation of debtors (students)
• Provide various reports related to students and the improvement of processes and data quality
Student Finance Advisor
Hamburg
Vollzeit
Befristet
35.000 - 39.000 € pro Jahr
Deine Aufgaben
Dein Profil
- Successfully completed business and administration studies, or any related discipline
- Competent in MS Office Software, especially MS Excel (intermediate and above level)
- Able to analyze data and present information in a clear manner
- Strong verbal and written communication skills in both English and German, with a minimumproficiency level of B2 in each language.
- Positive and intuitive approach to problem-solving
- A flexible approach to working and the ability to cope with frequently changing environments
Warum wir?
- Opportunity to work with a great team in a dynamic and international environment
- 30 days of vacation
- Various online language courses and opportunities to participate in online collaboration courses (e.g.,IBM Design Thinking)
- Numerous campus events from the fields of art, culture, business and science
- Opportunity to develop and implement new ideas and concept
Über uns
Global University Systems (GUS) ist eines der vielfältigsten Netzwerke von Hochschuleinrichtungen auf der ganzen Welt. GUS bildet in einer Vielzahl von Programmen aus, darunter Bachelor- und Masterstudiengänge, Englischsprachkurse sowie Berufs-, Unternehmens- und Führungskräfteausbildung. An 57 Standorten, u.a. in Großbritannien, Kanada, den Vereinigten Staaten, der Karibik, Irland, Israel, Singapur und Deutschland, bilden rund 87.000 Studierende ein internationales Netzwerk, um gemeinsam zu lernen. Die University of Europe for Applied Sciences (UE) ist Teil des Global University Systems. In Deutschland hat die UE ihren Hauptsitz in Potsdam und weitere Standorte in Berlin, Hamburg und Iserlohn. Die UE zeichnet sich durch ihren besonderen Praxisbezug, ihre Internationalität, moderne Lehrinhalte und den persönlichen Umgang mit den Studierenden aus. Jeden Tag tragen die Mitarbeiter/innen der UE mit innovativen Ideen dazu bei, die UE ihren Zielen näher zu bringen: Qualität, Service, Internationalität und Wachstum. Die Studiengänge sind das Ergebnis des direkten Austauschs zwischen UE-Professor/innen, Mitarbeiter/innen und Studierenden sowie des Feedbacks von potenziellem Arbeitgeber/innen. www.gusgermany.com